Shipping only in Hong Kong.
We currently offer free deliveries for orders in excess of HK$400 to most areas of Hong Kong (except non-deliverable areas listed below^). A token HK$20 delivery charge will be levied on orders less than HK$400.
Shipment will be dispatched from our warehouse twice a week, every Tuesday and Friday. If your order is received before 12 noon on a Monday or Thursday, it will be shipped the following business day** and the parcel should arrive at your address within the next two business days. Please clearly state the delivery address and your phone number* in the space provided. For Tung Chung, Ma Wan, Discovery Bay and New Territories, an additional business day may be required.
We have partnered with SF Express (orders for 2 or more bottles) for the delivery. You will be requested to acknowledge receipt of parcel at the time of delivery. The delivery service will make a total of two delivery attempts for unanswered delivery. For single bottle order, shipment will be via HK Post.
Every attempt will be made for the delivery service to phone the designated number ahead of the delivery. For unanswered deliveries, the parcel will be returned to our logistics warehouse and you will be contacted to arrange for another delivery date. You will be charged for this 3rd delivery at cost.
As an alternative (and for non-deliverable Area*), you can also request delivery by HK Post to a designated address or post office box in Hong Kong. Please provide this instruction at the time of your order should you prefer the delivery by HK Post.^Non-deliverable Area: Our courier, SF Express does not deliver to the following locations:
|Clear Water Bay – Po Toi O||Pui O|
|Clear Water Bay – Taoi Miu||Sai Kung – Pak Tam Chung (including Hoi Ha Wan)|
|Lau Fau Shan||Sha Tau Kok|
|Lo Wu||Silvermine Bay|
|Lok Ma Chau||Ta Kwu Ling|
|Lung Kwu Tan||Tai O – Plover Cove (including Luk Keng)|
|Mai Po||All Freight Forwarder or warehouse addresses|
|Man Kam To||All Outlying Islands, except Tung Chung, Ma Wan, Discovery Bay|
*Mandatory (please be reminded that phone number is mandatory for any delivery)
** In the unlikely event of stock shortage, delivery will be delayed by one week as fresh products will be flown in from the country where products are manufactured. This is to ensure up-to-date products are delivered to our clients. You will be notified promptly upon receipt of your order.